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Returns for Store Credit Only

At After Dark Lace, your satisfaction is
our priority. We understand that sometimes items don't work out, which
is why we offer store credit returns on eligible items. Please review
our policy below to ensure a smooth return experience.

How to Return Eligible Items

We're happy to accept returns for store credit within 14 calendar days of delivery (including weekends and holidays). To ensure your return is processed successfully, please note:

• A 25% restocking fee applies to all returns
• Items must be unworn, unwashed, and in pristine condition
• Original packaging, tags, and protective liners must be intact
• Items must be free from scents (perfume, smoke, body odor), stains, makeup, deodorant, or any signs of wear
• If your order included gifts or complimentary items, please
  return those as well, otherwise, their value will be deducted from your
  store credit
• Original shipping and return shipping costs are non-refundable

Returns on Free Shipping Orders

If your order qualified for free shipping, the original shipping cost will be deducted from your store credit upon return.

Items That Cannot Be Returned

For health, hygiene, and safety reasons, the following items are final sale and cannot be returned:

• Swimwear, thongs, and underwear
• Crotch and crotchless merchandise
• Costumes and face masks
• Halloween merchandise purchased between October 1–31
• Sale, clearance, or final sale items
• Gift cards
• Items without proof of purchase or not purchased from AfterDarkLace.com
• Items with broken seals, missing tags, or missing original packaging
• Items that show signs of wear, washing, soiling, or staining
• Items with makeup, glitter, body lotion, or hair (human or pet)

How to Start a Return

Please email us at hello@afterdarklace.com
to initiate your return and receive a confirmation code. Returns cannot
be processed without a confirmation code. You may use your own shipping
method or purchase a prepaid return label from us (starting at $10,
depending on package weight).

Damaged or Defective Items

We carefully inspect all orders before
shipping, but if something arrives damaged, defective, or incorrect,
please contact us within 24 hours of delivery. We'll review your concern promptly and make it right.

Exchanges & Refunds

We don't offer direct exchanges, but
you're welcome to place a new order for a different size, color, or
style. Please note that we do not offer cash or credit card refunds, all
Eligible Items qualified for returns are processed as store credit
only.

Order Cancellations

Need to cancel? No problem! If you contact
us before your order ships, we can cancel it with no restocking fee.
Once your order has shipped, you may return it following our standard
return policy (25% restocking fee applies). For
cancellations after shipping, items must remain in their original,
unopened packaging, including both the delivery box and sealed
merchandise bag.

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Shipping Information

No additional customs fees or tariffs will be charged.

Delivery timeframes shown at checkout are calculated in real time based on your shipping address and current carrier transit times, and may differ from the general estimates listed above. Delivery dates are estimates only and not guaranteed.

All timeframes are in business days (Mon–Fri, excluding US public holidays).

If you have any issues with your order, please feel free to contact us.