Shipping policy
Discreet, Unmarked Packaging
Your privacy matters to us, which is why all orders ship in plain, unmarked packaging with no logos or identifying marks.
U.S. ShippingProcessing Times
We process orders quickly to get your items to you as soon as possible:
- Orders placed before 12 PM MST, Monday–Friday (excluding holidays) ship the same day
- Orders placed after 12 PM MST ship the next business day
Please note: During peak holiday seasons, processing and delivery times may be extended.
Shipping Options
- Free Standard Shipping (on orders $50+): 5–7 business days (7–14 business days for AK, HI, PR)
- USPS Priority Mail: 3 business days
- UPS 3 Day Select: 3 business days
- UPS 2nd Day Air: 2 business days
- UPS Next Day Air: 1 business day
Guaranteed Delivery
The following UPS services offer guaranteed delivery dates:
- UPS 2nd Day Air A.M.
- UPS Next Day Air
- UPS Next Day Air Saver
- UPS Next Day Air Early
Shipping costs are non-refundable in the event of carrier delays beyond our control.
Special Delivery Options
- PO Boxes, APO, and FPO addresses: Available via USPS only
- Tracking: You'll receive a tracking number via email as soon as your order ships
We're happy to ship worldwide! Please note the following:
Shipping Methods
- DHL eCommerce Parcel Direct: 7–14 business days (depending on destination and customs processing)
- UPS Worldwide Expedited: 2–5 business days (depending on destination and customs processing)
Important International Information
- Delivery times may vary due to customs clearance and local carrier processing
- Import duties, VAT, and taxes are not included in your order total and must be paid by the recipient upon delivery
- We cannot offer refunds for packages returned due to unpaid duties or refused delivery
- Please ensure you're aware of your country's import requirements before placing an order